Legal information
Legal Notice
jtravelbuddy.com LLC operates jtravelbuddy.com and sells travel and tour services in Ukraine.
Operator details
- Legal name
- jtravelbuddy.com LLC
- Registration code (EDRPOU)
- 36711775
- Registered address
- Office 7, Business Center Panorama, 24 Shevchenka Boulevard, Kyiv, 01032, Ukraine
- Managing Director
- Julia Garcia
- Phone
- +380 988 444 8918
- Tax status
- Single tax payer. VAT is charged only where stated in the offer.
Advertising and prices
All promotional content on jtravelbuddy.com is advertising and is identified as such. Price and discount claims are complete and substantiated: the total price includes applicable taxes and mandatory fees. Tour programme, insurance, cancellation and refund terms are disclosed before the consumer concludes a contract.
Applicable law
- Law of Ukraine No. 675-VIII 'On Electronic Commerce'
- Law of Ukraine No. 1023-XII 'On Consumer Protection'
- Law of Ukraine No. 270/96-ВР 'On Advertising'
- Law of Ukraine No. 2297-VI 'On Personal Data Protection'
- Law of Ukraine No. 324/95-ВР 'On Tourism'
Complaints and disputes
Send complaints to contact@jtravelbuddy.com or call +380 988 444 8918. We acknowledge receipt within 3 business days and reply within 30 calendar days. Consumers may also apply to the State Service of Ukraine on Food Safety and Consumer Protection.